Privacy Policy

Mangoma (“we”, “us”, “our”) is a Zimbabwean music streaming platform. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By creating an account or using the site, you agree to this policy.

1. Information we collect

• Account information — your name, username, email address, and (optionally) phone number and profile details you provide.
• Content you create — music you upload, artwork, playlists, posts, comments, and messages.
• Usage information — plays, downloads, follows, reactions, and how you interact with the service.
• Technical information — IP address, device and browser type, and similar data collected automatically, including through cookies.

2. How we use your information

• To provide and operate the service — streaming, uploads, playlists, messaging, and your creator page.
• To secure your account, including sending a one-time code by email for two-factor authentication and notifying you of new sign-ins.
• To send you service emails — a welcome message, sign-in alerts, and notifications when you publish a release or a post.
• To understand usage and improve the platform.
• To comply with legal obligations and enforce our terms.

3. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the service is used. You can control cookies through your browser settings; disabling some cookies may affect how the site works. By accepting our cookie banner, you consent to our use of cookies as described here.

4. How we share information

We do not sell your personal information. We share it only with service providers who help us run the platform — for example hosting, file storage, and email delivery — and only as needed to provide the service. We may also disclose information where required by law. Content you choose to make public (such as your profile, published music, and public playlists or posts) is visible to others.

5. Data retention & security

We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations. We take reasonable measures to protect your data, including password hashing and optional two-factor authentication, but no method of transmission or storage is completely secure.

6. Your rights

You can access and update your profile information in your account settings, and you can request deletion of your account. To exercise these rights or ask questions about your data, contact us using the details below.

7. Children

Mangoma is not directed to children under 13, and we do not knowingly collect their personal information.

8. Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new date.

9. Contact

Questions about this policy? Reach us via WhatsApp.